Introduction to Coaching Conversations and Coaching Skills

“No one—not rock stars, not professional athletes, not software billionaires, and not even geniuses—ever makes it alone.” Marcia Reynolds

We are in the constant process of transforming how we teach and learn, especially now in times of online schooling and working. In addition, we are transforming (or humanizing) digital transformation itself, and our well-being is getting more and more attention. As a trainer, teacher, or a manager we want to be able to motivate others, listen actively, and be fully present. We seek to help our colleagues or students to achieve their goals. This is when coaching conversations are a very useful tool.

Besides transforming relationships, we go through personal or professional transformations and want to provide ourselves and the others with help, specifically in current uncertain times.

Coaching skills can be used in all instances above, and benefit individuals and organisations. The skills and knowledge acquired during this course will be useful in online or offline learning, and different working settings.

All approaches used in this course are evidence-informed and/or practice-informed.

Our EdTech for Social Change track stands for equal opportunities and education for all. Send us a motivation letter to to explore possibilities regarding the course fee. Contact us at for special rates for groups.

Learning Outcomes

During this course you will:

  • understand what coaching is, the difference between mentoring, coaching, consultancy and therapy
  • understand why, when and where to coach and who is coachable
  • understand coaching mindset and principles of coaching
  • learn how to initiate a coaching conversation using Intentional Conversational Model or/and bookends of coaching
  • understand the benefits of “coaching with compassion” versus “coaching for compliance”
  • get the foundation to practice 3 chosen coaching skills: the power of listening, asking questions and reflective inquiry


A certificate of completion will be sent to successful participants. Successful completion can be achieved a) by attending both synchronous sessions or b) if a session has been missed, completing an assignment.

Who is this course for?

Learners are: facilitators, managers, team leaders, trainers and teachers. Their prior knowledge of coaching is basic or none. This course will help them understand better how they can apply coaching in the work environment and will equip them with concrete tools and tips to do it.

What you will do?

DAY 1: 10:00-12:00 CET (including 15 minutes break)

During the first (more theoretical) day of this course we will dive into the definitions of coaching and coaching mindset and principles. We will discuss the difference between mentoring, coaching, consultancy and therapy. You will better understand why, when and where to coach and who is coachable. We will shed light on the benefits of “coaching with compassion” versus “coaching for compliance” based on scientific research published so far. 

DAY 2: 10:00-12:00 CET (including 15 minutes break)

During the second (more practical) day of this course you will get to practice your coaching skills with other participants of the course. You will be introduced to Intentional Conversation Model and bookends of coaching. We will also discuss the power of listening, asking questions and reflecting inquiry. 

Covered Digital Society School competencies

  • Collaboration and co-creation
  • Adaptive learning
  • Digital transformation

Questions you may have

Q: Where to start?

A: You are invited to an online session where the main contents of the course are explained. If you can’t make it to one of the sessions, then, you can read the recommended readings and complete an assignment.

Q: Will I receive additional support during this course?

A: Apart from the learning activities that will take place in the course, you will have the opportunity to share questions, concerns, challenges, but also good practices related to the contents of the course. We want to ensure that this is a safe and open space of collaboration, co-creation and development.

Q: Do I have to be online during specific times/days?

A: We encourage participation during the synchronous session, because it is a great opportunity to create community, share doubts and good practices. If you can’t make it to one of the sessions, then, you can read the recommended readings and complete an assignment.

Q: Where will this course take place?

A: The course will take place within Digital Society School’s virtual learning platform

Meet the trainer

Asia Trzeciak is a coach and Digital Transformation Designer within the EdTech for Social Change track at Digital Society School. She has coached many individuals in educational setting and outside of it.

Asia holds a Weatherhead Foundations of Coaching Certificate from Case Western Reserve University, School of Management (Executive Education), Postgraduate Award in Coaching and Global Talent Management with Merit from the University of Liverpool and Msc in Social and Cultural Anthropology from VU University Amsterdam. She is the face behind



Start Date and Time
End Date and Time

2 hours/week


Sorry, Event Expired

Are you interested to enrol but not able to join this time around? Click on the button below to be informed of when the next edition will take place!

Not exactly what you're looking for?

We understand that your organisation might have specific needs, and you might need specific learning paths or custom courses tailored to your specific needs. Our in-company trainings might be what you are looking for, contact us and we'll arrange for one of our experts to design a course to cater to your specific needs.

We use cookies to analyse our traffic and to improve our website. You consent to our cookies if you continue to use our website.